How We Work
I’m Daniel, the person behind ConverseCraft. I focus on how a chatbot communicates—speaking clearly, sounding human, and not frustrating the person using it. A good assistant is defined by how the user perceives it. I approach each project case by case, with the same care I’d apply to my own business. I adapt the solution to the real problem, not your company to a predefined recipe.
Our Work Philosophy
At ConverseCraft, technology isn't an end in itself: it's a tool serving your business. My approach combines three pillars that make an assistant truly work:
Complex Products, Clear Communication
If what you sell is hard to explain, the chatbot needs to make it simple. We train assistants to understand your products, respond with concrete examples, and guide your customers step by step. This prevents misunderstandings and frees your team from repeating the same thing a thousand times.
"Our solutions work well only if customers understand what they're for. The virtual assistant clarifies doubts before purchase, and that reduces returns and frustration."—Sales Manager
Natural Communication
A bot that responds with stiff phrases drives customers away. We train assistants that speak like you do, in the language and tone your business needs. From neutral English to local expressions, the goal is for them to sound approachable, not generic.
"We had a chatbot, but people got frustrated and asked for a human. We switched to a well-trained AI one that understands and responds the way we speak here. Now users stay and many issues get resolved without escalation."—Customer Service Manager
Automation That Adapts to You
Generic platforms force you to change how you work. We do the opposite: we integrate and automate the repetitive according to your processes, without breaking what already works.
"We spent months tweaking a 'ready-to-use' platform that never adapted... With experts who trained the AI for our operations, we achieved real automation without changing how we work."—Founding Partner
Services Born from This Approach
What I offer isn't a cold list of solutions: it's the result of how I work.
Strategic AI Consulting
Understand what AI can bring to your real business, without empty promises.
Chatbot Development
Assistants trained in your language, your products, and your communication style.
Process Automation
Digital workflows that adapt to your company and give you time back.